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Player’s not able to withdraw payouts.

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• They had adjusted the fresh player’s harmony consequently according to its Terms & Standards.
• The player away from Bulgaria try complaining regarding the a long time confirmation techniques.
• The newest Grievances Team got sought clarification to the player’s deposit background and you will withdrawal records, along with KYC confirmation position.
• As can getting thought, free spins incentives without put expected will be the really beneficial of those.
• The gamer stated that all their detachment needs was terminated and you will conveyed concerns about not being able to access their payouts.

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• The ball player from Germany is actually experience difficulty verifying their email address and you can finishing KYC confirmation.
• Tries to get in touch with help thru talk and you may current email address ended up being unproductive.
• But not, due to the lack of response from the player, we had been incapable of follow the investigation.

Player’s productive balance have vanished.

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